Presentation
Costa Crociere's Digital Tour Expert Revolutionizing Customer Experiences With AI
DescriptionImagine a cruise where your digital guide not only provides information but understands and responds to your emotions. Meet Futura, the Digital Tour Expert on Costa Smeralda, flagship of Costa Crociere's fleet, operating in the Mediterran Sea. Powered by a 3D Digital Human and generative AI, Futura revolutionizes travel by integrating seamlessly with on-board services. It offers personalized tourist information and excursion recommendations tailored to each traveler.
Futura uses Reply’s affective computing module to understand user emotions and NVIDIA's Audio2Face for precise facial movements and lip-sync. This enhances communication and empathy, significantly improving the user experience. Discover how this innovative solution is reshaping the onboard experience for passengers on Costa Crociere ships, part of the Carnival Group.
Futura uses Reply’s affective computing module to understand user emotions and NVIDIA's Audio2Face for precise facial movements and lip-sync. This enhances communication and empathy, significantly improving the user experience. Discover how this innovative solution is reshaping the onboard experience for passengers on Costa Crociere ships, part of the Carnival Group.
Event Type
Industry Session
TimeWednesday, 31 July 20242:00pm - 2:20pm MDT
LocationRoom 607
Session TimeWednesday, 31 July 20249:00am - 5:30pm MDT
LocationRoom 607
New Technologies
Production & Animation
Generative AI Day
Exhibitor
Full Conference
Full Conference Supporter
Experience
Exhibits Only
Exhibitor Full Conference
Exhibitor Experience
Wednesday
